Trustr Logo

Affordable Pricing

Trustr is a scalable solution from micro up to enterprise sized companies, whatever your size we have a package which suits you.

Basic

Free

Free / Free

50 Request / 2 Channels

Feedback

Feedback Request

Emails sent to your customers requesting feedback and reviews

Profile Page

A dedicated page to you and your brand hosted on your website for customers to view

Stars in Search Engine Results

Rich Snippets enhance search results and Trustr is designed specifically to get your stars into organic and paid for listsings.

Custom URL

You can set up a custom URL for your profile page

Seller ratings

Your overall rating from all your feedback scored between one to five

Photo feedback

System which allows customers to load or take photos to add to the feedback

Video feedback

System which allows customers to load or take short videos to add to the feedback

Image and Video Tagging

Allows videos and photos to be tagged to help search engines find them

Email request monitering

We track each email we send, so we know if they have been opened, if they have been clicked on and other metrics

Import Feedback

We allow your existing feedback to be uploaded from trusted sources, please see our T&Cs for details

Multiple Websites

We support multiple websites on the same plan

Amazon & ebay feedback requests

Customer service reminders

Pop up message if a customer is about to leave negative feedback encouraging them to resolve it with you first. Includes your customer service details.

Respond to feedback

You can reply to feedback and replies will be displayed on the public site Negative feedback with a good response can be viewed very positively as it shows your commitment to great customer service.

Feedback Follow ups

Customers can update their feedback, which is great if a issue has been resolved and the customer is happy. Demonstrating first rate customer service is a great advertisement.

Reviews

Review Requests

Emails you send out to request reviews on products or services.

Photo Reviews

System which allows customers to load or take photos to add to the feedback

Video Reviews

System which allows customers to load or take short videos to add to the feedback

Review Widgets

Code which you can install on your product page to show the product rating and customer reviews. We have sizes and styles to suit any web page

Customised review questions

Want to highlight an aspect of your product, ask specific questions

Review Builder

Combine specific reviews with other sellers to increase the number of reviews and rich media content

TrustMarks

Service Trustmark

A dynamic icon for your website and social media which displays your score and customers can click on it to confirm it's authenticity on the Trustr website

Metrics

Dashboard

A dashboard with all the information on requests and feedback, where you can view and respond to feedback, update your company details and see your metrics.

Alerts

Dashboard Alerts

On your dashboard we alert you to negative or indifferent feedback so you can respond to it.

Email Alerts

Opt in to receiving alerts of negative or indifferent feedback to your email address. A fast response shows customers that you care about their feedback

Support

Live Chat

Email Support

Social Media

Social Push buttons

Buttons to make it easier to share feedback on Social Media. Great for exposure.

Facebook App

App on Facebook for visitors to Facebook to view all your feedback

Starter

£25

€31 / $35

300 Request / 3 Channels

Feedback

Feedback Request

Emails sent to your customers requesting feedback and reviews

Profile Page

A dedicated page to you and your brand hosted on your website for customers to view

Stars in Search Engine Results

Rich Snippets enhance search results and Trustr is designed specifically to get your stars into organic and paid for listsings.

Custom URL

You can set up a custom URL for your profile page

Seller ratings

Your overall rating from all your feedback scored between one to five

Photo feedback

System which allows customers to load or take photos to add to the feedback

Video feedback

System which allows customers to load or take short videos to add to the feedback

Image and Video Tagging

Allows videos and photos to be tagged to help search engines find them

Email request monitering

We track each email we send, so we know if they have been opened, if they have been clicked on and other metrics

Import Feedback

We allow your existing feedback to be uploaded from trusted sources, please see our T&Cs for details

Multiple Websites

We support multiple websites on the same plan

Amazon & ebay feedback requests

Customer service reminders

Pop up message if a customer is about to leave negative feedback encouraging them to resolve it with you first. Includes your customer service details.

Respond to feedback

You can reply to feedback and replies will be displayed on the public site Negative feedback with a good response can be viewed very positively as it shows your commitment to great customer service.

Feedback Follow ups

Customers can update their feedback, which is great if a issue has been resolved and the customer is happy. Demonstrating first rate customer service is a great advertisement.

Reviews

Review Requests

Emails you send out to request reviews on products or services.

Photo Reviews

System which allows customers to load or take photos to add to the feedback

Video Reviews

System which allows customers to load or take short videos to add to the feedback

Review Widgets

Code which you can install on your product page to show the product rating and customer reviews. We have sizes and styles to suit any web page

Customised review questions

Want to highlight an aspect of your product, ask specific questions

Review Builder

Combine specific reviews with other sellers to increase the number of reviews and rich media content

TrustMarks

Service Trustmark

A dynamic icon for your website and social media which displays your score and customers can click on it to confirm it's authenticity on the Trustr website

Delivery Trustmark

For companies who use tracked deliveries. Where we have integrations we can track when an order was placed and when it was delivered and give you an average delivery time to display.

Metrics

Dashboard

A dashboard with all the information on requests and feedback, where you can view and respond to feedback, update your company details and see your metrics.

NPS

Net Promotor Score, a internationally recognised metric to help you understand customers perception of your brand

FRAM

A Unique metric to Trustr which helps you identify customer behaviour and respond to customers more individually. Integrates with Mail and other CRM tools.

Reminders & Upsell

Smart Reminders

Reminds customers who have not yet left feedback by email, helps increase the response rate.

Reward Follow ups

Induce customers to leave feedback by offering rewards once feedback has been left.

Alerts

Dashboard Alerts

On your dashboard we alert you to negative or indifferent feedback so you can respond to it.

Email Alerts

Opt in to receiving alerts of negative or indifferent feedback to your email address. A fast response shows customers that you care about their feedback

Support

Live Chat

Email Support

Social Media

Social Push buttons

Buttons to make it easier to share feedback on Social Media. Great for exposure.

Facebook App

App on Facebook for visitors to Facebook to view all your feedback

Small Business

£40

€50 / $57

500 Request / 6 Channels

Feedback

Feedback Request

Emails sent to your customers requesting feedback and reviews

Profile Page

A dedicated page to you and your brand hosted on your website for customers to view

Stars in Search Engine Results

Rich Snippets enhance search results and Trustr is designed specifically to get your stars into organic and paid for listsings.

Custom URL

You can set up a custom URL for your profile page

Seller ratings

Your overall rating from all your feedback scored between one to five

Photo feedback

System which allows customers to load or take photos to add to the feedback

Video feedback

System which allows customers to load or take short videos to add to the feedback

Image and Video Tagging

Allows videos and photos to be tagged to help search engines find them

Email request monitering

We track each email we send, so we know if they have been opened, if they have been clicked on and other metrics

Import Feedback

We allow your existing feedback to be uploaded from trusted sources, please see our T&Cs for details

Multiple Websites

We support multiple websites on the same plan

Amazon & ebay feedback requests

Customer service reminders

Pop up message if a customer is about to leave negative feedback encouraging them to resolve it with you first. Includes your customer service details.

Respond to feedback

You can reply to feedback and replies will be displayed on the public site Negative feedback with a good response can be viewed very positively as it shows your commitment to great customer service.

Feedback Follow ups

Customers can update their feedback, which is great if a issue has been resolved and the customer is happy. Demonstrating first rate customer service is a great advertisement.

Export Feedback

You can export all your feedback any time. It's yours after all. All part of our aim for fair trading terms.

Customisable request emails

Customise your request with a personal message or your own questions.

Reviews

Review Requests

Emails you send out to request reviews on products or services.

Photo Reviews

System which allows customers to load or take photos to add to the feedback

Video Reviews

System which allows customers to load or take short videos to add to the feedback

Review Widgets

Code which you can install on your product page to show the product rating and customer reviews. We have sizes and styles to suit any web page

Customised review questions

Want to highlight an aspect of your product, ask specific questions

Review Builder

Combine specific reviews with other sellers to increase the number of reviews and rich media content

TrustMarks

Service Trustmark

A dynamic icon for your website and social media which displays your score and customers can click on it to confirm it's authenticity on the Trustr website

Delivery Trustmark

For companies who use tracked deliveries. Where we have integrations we can track when an order was placed and when it was delivered and give you an average delivery time to display.

Metrics

Dashboard

A dashboard with all the information on requests and feedback, where you can view and respond to feedback, update your company details and see your metrics.

NPS

Net Promotor Score, a internationally recognised metric to help you understand customers perception of your brand

FRAM

A Unique metric to Trustr which helps you identify customer behaviour and respond to customers more individually. Integrates with Mail and other CRM tools.

Reminders & Upsell

Smart Reminders

Reminds customers who have not yet left feedback by email, helps increase the response rate.

Reward Follow ups

Induce customers to leave feedback by offering rewards once feedback has been left.

Alerts

Dashboard Alerts

On your dashboard we alert you to negative or indifferent feedback so you can respond to it.

Email Alerts

Opt in to receiving alerts of negative or indifferent feedback to your email address. A fast response shows customers that you care about their feedback

SMS Alerts

For absolute speed of response you can opt to receive alerts direct to your phone, with a secure link for you to respond right then and there. A instant response goes a long way to reassure customers.

Support

Live Chat

Email Support

Telephone Support

Social Media

Social Push buttons

Buttons to make it easier to share feedback on Social Media. Great for exposure.

Facebook App

App on Facebook for visitors to Facebook to view all your feedback

Ratargretted Facebook Ads

Allows the demographic data we collate to be used to make highly targeted ads in Facebook

Ratargretted Instagram Ads

Allows the demographic data we collate to be used to make highly targeted ads in Instagram

Medium Business

£80

€100 / $114

5,000 Request / 10 Channels

Feedback

Feedback Request

Emails sent to your customers requesting feedback and reviews

Profile Page

A dedicated page to you and your brand hosted on your website for customers to view

Stars in Search Engine Results

Rich Snippets enhance search results and Trustr is designed specifically to get your stars into organic and paid for listsings.

Custom URL

You can set up a custom URL for your profile page

Seller ratings

Your overall rating from all your feedback scored between one to five

Photo feedback

System which allows customers to load or take photos to add to the feedback

Video feedback

System which allows customers to load or take short videos to add to the feedback

Image and Video Tagging

Allows videos and photos to be tagged to help search engines find them

Email request monitering

We track each email we send, so we know if they have been opened, if they have been clicked on and other metrics

Import Feedback

We allow your existing feedback to be uploaded from trusted sources, please see our T&Cs for details

Multiple Websites

We support multiple websites on the same plan

Amazon & ebay feedback requests

Customer service reminders

Pop up message if a customer is about to leave negative feedback encouraging them to resolve it with you first. Includes your customer service details.

Respond to feedback

You can reply to feedback and replies will be displayed on the public site Negative feedback with a good response can be viewed very positively as it shows your commitment to great customer service.

Feedback Follow ups

Customers can update their feedback, which is great if a issue has been resolved and the customer is happy. Demonstrating first rate customer service is a great advertisement.

Export Feedback

You can export all your feedback any time. It's yours after all. All part of our aim for fair trading terms.

Customisable request emails

Customise your request with a personal message or your own questions.

Reviews

Review Requests

Emails you send out to request reviews on products or services.

Photo Reviews

System which allows customers to load or take photos to add to the feedback

Video Reviews

System which allows customers to load or take short videos to add to the feedback

Review Widgets

Code which you can install on your product page to show the product rating and customer reviews. We have sizes and styles to suit any web page

Customised review questions

Want to highlight an aspect of your product, ask specific questions

Review Builder

Combine specific reviews with other sellers to increase the number of reviews and rich media content

TrustMarks

Service Trustmark

A dynamic icon for your website and social media which displays your score and customers can click on it to confirm it's authenticity on the Trustr website

Delivery Trustmark

For companies who use tracked deliveries. Where we have integrations we can track when an order was placed and when it was delivered and give you an average delivery time to display.

Metrics

Dashboard

A dashboard with all the information on requests and feedback, where you can view and respond to feedback, update your company details and see your metrics.

NPS

Net Promotor Score, a internationally recognised metric to help you understand customers perception of your brand

FRAM

A Unique metric to Trustr which helps you identify customer behaviour and respond to customers more individually. Integrates with Mail and other CRM tools.

Reminders & Upsell

Smart Reminders

Reminds customers who have not yet left feedback by email, helps increase the response rate.

Reward Follow ups

Induce customers to leave feedback by offering rewards once feedback has been left.

SMS

SMS Reminders

For better response rate send out SMS texts to customers instead of emails. Collect more responses faster.

Alerts

Dashboard Alerts

On your dashboard we alert you to negative or indifferent feedback so you can respond to it.

Email Alerts

Opt in to receiving alerts of negative or indifferent feedback to your email address. A fast response shows customers that you care about their feedback

SMS Alerts

For absolute speed of response you can opt to receive alerts direct to your phone, with a secure link for you to respond right then and there. A instant response goes a long way to reassure customers.

Q&A System

Q&A Widget

Code which you can install on your website where customers can ask questions. It sends an email so you can respond or other customers can add their knowledge.

Support

Live Chat

Email Support

Telephone Support

Account Manager

Semi Annual Report

Quarterly Reports

Social Media

Social Push buttons

Buttons to make it easier to share feedback on Social Media. Great for exposure.

Facebook App

App on Facebook for visitors to Facebook to view all your feedback

Ratargretted Facebook Ads

Allows the demographic data we collate to be used to make highly targeted ads in Facebook

Ratargretted Instagram Ads

Allows the demographic data we collate to be used to make highly targeted ads in Instagram

Enterpise

£250

€313 / $357

50,000 Request / 25 Channels

Feedback

Feedback Request

Emails sent to your customers requesting feedback and reviews

Profile Page

A dedicated page to you and your brand hosted on your website for customers to view

Stars in Search Engine Results

Rich Snippets enhance search results and Trustr is designed specifically to get your stars into organic and paid for listsings.

Custom URL

You can set up a custom URL for your profile page

Seller ratings

Your overall rating from all your feedback scored between one to five

Photo feedback

System which allows customers to load or take photos to add to the feedback

Video feedback

System which allows customers to load or take short videos to add to the feedback

Image and Video Tagging

Allows videos and photos to be tagged to help search engines find them

Email request monitering

We track each email we send, so we know if they have been opened, if they have been clicked on and other metrics

Import Feedback

We allow your existing feedback to be uploaded from trusted sources, please see our T&Cs for details

Multiple Websites

We support multiple websites on the same plan

Amazon & ebay feedback requests

Customer service reminders

Pop up message if a customer is about to leave negative feedback encouraging them to resolve it with you first. Includes your customer service details.

Respond to feedback

You can reply to feedback and replies will be displayed on the public site Negative feedback with a good response can be viewed very positively as it shows your commitment to great customer service.

Feedback Follow ups

Customers can update their feedback, which is great if a issue has been resolved and the customer is happy. Demonstrating first rate customer service is a great advertisement.

Export Feedback

You can export all your feedback any time. It's yours after all. All part of our aim for fair trading terms.

Customisable request emails

Customise your request with a personal message or your own questions.

Reviews

Review Requests

Emails you send out to request reviews on products or services.

Photo Reviews

System which allows customers to load or take photos to add to the feedback

Video Reviews

System which allows customers to load or take short videos to add to the feedback

Review Widgets

Code which you can install on your product page to show the product rating and customer reviews. We have sizes and styles to suit any web page

Customised review questions

Want to highlight an aspect of your product, ask specific questions

Review Builder

Combine specific reviews with other sellers to increase the number of reviews and rich media content

TrustMarks

Service Trustmark

A dynamic icon for your website and social media which displays your score and customers can click on it to confirm it's authenticity on the Trustr website

Delivery Trustmark

For companies who use tracked deliveries. Where we have integrations we can track when an order was placed and when it was delivered and give you an average delivery time to display.

Metrics

Dashboard

A dashboard with all the information on requests and feedback, where you can view and respond to feedback, update your company details and see your metrics.

NPS

Net Promotor Score, a internationally recognised metric to help you understand customers perception of your brand

FRAM

A Unique metric to Trustr which helps you identify customer behaviour and respond to customers more individually. Integrates with Mail and other CRM tools.

Reminders & Upsell

Smart Reminders

Reminds customers who have not yet left feedback by email, helps increase the response rate.

Reward Follow ups

Induce customers to leave feedback by offering rewards once feedback has been left.

SMS

SMS Reminders

For better response rate send out SMS texts to customers instead of emails. Collect more responses faster.

Alerts

Dashboard Alerts

On your dashboard we alert you to negative or indifferent feedback so you can respond to it.

Email Alerts

Opt in to receiving alerts of negative or indifferent feedback to your email address. A fast response shows customers that you care about their feedback

SMS Alerts

For absolute speed of response you can opt to receive alerts direct to your phone, with a secure link for you to respond right then and there. A instant response goes a long way to reassure customers.

Q&A System

Q&A Widget

Code which you can install on your website where customers can ask questions. It sends an email so you can respond or other customers can add their knowledge.

Support

Live Chat

Email Support

Telephone Support

Account Manager

Quarterly Reports

Dedicated Developer

Social Media

Social Push buttons

Buttons to make it easier to share feedback on Social Media. Great for exposure.

Facebook App

App on Facebook for visitors to Facebook to view all your feedback

Ratargretted Facebook Ads

Allows the demographic data we collate to be used to make highly targeted ads in Facebook

Ratargretted Instagram Ads

Allows the demographic data we collate to be used to make highly targeted ads in Instagram

Looking for something more bespoke?

Get in touch with us to get more information on a package that suits your business

Get In Touch